Appliance Repair King Team

Ark Family Team

Servicing all Durban areas

Mark De Agrella

CEO Appliance Repair King Senior Technician

Ella De Agrella

Manager Appliance Repair King

Willem Stoltz

Technician (Call-outs)

Megan

Trainee Call-outs

Colin Phernambucq

Appliance technician (Call-outs)

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Call Us

Appliance Repair King
Durban
Call us : 072 571 7390
Whatsapp :072 571 7390 / 061 162 6642
Johannesburg
Call us: 081 720 4661
Whatsapp : 081 720 4661

Customer Reviews

Appliance Repair King

4.7

Based on 113 reviews

Phil Freeman

10:13 18 Sep 21

My Samsung washing machine was diagnosed and collected at 13h30 after phoning Mark at 10h00. Was returned at 10h30 the following day after the motor replaced. Awesome service from Colin and Megan. I can highly recommend Appliance Repair King.

Candice May

07:12 24 Aug 21

Such friendly efficient professional service. A refreshingly pleasant experience all round. Thank you Appliance Repair King!!

Martin Tait

07:56 13 Aug 21

Informative, good value for money, they offer a reasonable guarantee and all round good service

Chan Stoffels

14:35 12 Aug 21

I'm absolutely bowled over by the service received from ARK. My machine was taken in for repairs, fixed and delivered to me same day! I've never even received service like this in Jhb.. wow. If I had to do your performance rating in corporate it would go under 'shooting the lights out' Keep up the good work ARK team. Thank you Colin and the pleasant lady that accompanied you appreciate it.

Tina GAILEY

15:00 29 Apr 21

Very professional and punctaul and was given feedback all the time the best service from anyone in a very long time would recommend to anyone a very happy customer

Headrush Agencies

13:18 29 Apr 21

What a lovely team of dedicated professionals with added personal touch! From my initial query right through to quote, service and delivery, my experience with everyone at Applicance Repair King was absolutely impeccable and surpassed all my expectations. Friendly and reliable service with a 6 month warranty. Thank you Mark & your incredible team!

SAILESH RAMCHARAN

11:38 15 Mar 21

From the get go, their pick up and delivery team were slick and professional. I was kept fully informed during the process of repairs. I was also advised on proper usage and maintenance of the machines. They were punctual on pick up and delivery. All round genuine service and advice.

Bradley Stevens

09:01 12 Mar 21

Great all round service- excellent communication, straight-forward, honest, knowledgeable and professional. Will use these guys again. Highly recommended.

William Russell

18:38 02 Mar 21

5 stars!! At last, a company who who does what it says it will do - and does it well. Thank you ARK.

Francois Toerien

15:10 20 Feb 21

Blown away by the excellent service received from Mark, Ella, Colin and Megan. Same day service on a Saturday. Very pleasant people to deal with.

Anita Stoltz

18:38 04 Jan 21

I just want to thank Appliance Repair King for the good workmanship in lockdown, you guys are the best. God Bless you🙏

Sonya Marais

17:27 04 Jan 21

They tricked me in paying far to much. Didn't tell me that they can't do it on site, they picked my dishwasher up after paying R550 callout and another R1450 later got it back. A new one's price is R4500. The only problem was that it tripped the electricity and they did a complete service on a machine that washed perfectly, drained perfectly it just tripped the electricity, so an electronic fault.

Charlene Wessels

18:20 27 Nov 20

A Huge Thank you to Mark and his Team from the office admin side to sending out Colin and his team to help with my washing machine, Excellence in their service All round, great experience and would recommend them and their business to everyone who would need their help.

Riya Harichand

08:07 26 Nov 20

I am absolutely pleased with the service from the Appliance Repair King. I was picked as a winner of a free repair to my freezer. Absolutely excited. Thank you guys for the awesome work. I will definitely recommend you

Ann Pratt

17:00 21 Nov 20

Had the pleasant experience of dealing with Ella who had Colin on my doorstep within 3 hours, and fitted my new oven element the very next day. Extremely happy. It's like a breath of fresh air dealing with businesses with high standards and excellent communication. Well done to you folks. I have saved your details on my phone for future needs.

Ella De Agrella

09:27 18 Sep 20

No words to describe how amazing this company is. You cant find such honesty fast and prompt service Anywhere. Best company by far ! Hands down. A big thanks to Mark and his team.

Natascha Swart

16:43 17 Sep 20

Great service!! Thank you very much!! Would definitely recommend you guys!!

Marc Descoins

09:59 07 Sep 20

Appliance Repair King did a really amazing job to repair and service our AEG oven / gas hob a month or so ago. Really professional, helpful and proactive. I would definitely recommend Mark, Ella and Team to anyone looking for assistance with their appliances.

MJem42

09:58 01 Aug 20

Very Professional. It's really nice to see a Company that's so efficant and On time. Also very Sanitary. When they came they were Sanatized and Masked. And kept a safe distance. They brought my machine back looking brand new...and I really felt safe around them because of how Sanitary they really are . I highly Recommend this Company especially because they are Corona Safe and very professional. Thank you for Your excellent service!

Geoff Lagerwall

13:35 23 Jul 20

Prompt service. Attention to detail. Professional and quick repair with no fuss. Keep up the good work.

leon janse van rensburg

12:12 18 Jul 20

Attended the training offered and found the handson training by Mark exceptional. I came away with a new career. Thanks Mark.

Zoe Le Roux

08:56 17 Jul 20

I am thankful to Mark and his friendly and helpful staff. My second-hand Defy stove wasn't working, so I messaged A.R.K one afternoon and Colin arrived promptly the next morning to see if it could be fixed on-site. Unfortunately there was a selector switch that had to be replaced, so the stove was taken to their premises to be repaired. I was given a very reasonable quote and the stove was repaired and returned within 48 hours. I am really happy with the good service and pleasant experience. Thank you so much!

Phindile Ndlovu

14:26 15 Jul 20

Appliance is so proffessional They delivered what they promised. It was done on time

UMA Naidoo

14:44 12 Jul 20

Upon searching for a company to fix my washing machine, I came across Appliance Repair King amongst hundreds of other companies. I am so glad I chose them. They were professional, efficient and timeous in picking my machine up and determining what was wrong with it. Luckily my machine was still under warranty and Mark graciously delivered my machine to LG at no charge. My point of contact at Appliance Repair was Ella and she was amazing. I would highly recommend Appliance Repair King for their professionalism, high quality and outstanding service. Definitely a five star experience!

Willem Booysen

16:30 23 Jun 20

Picked up on time. Feedback came within reasonable time and most important, they weren't after a sale. My appliance wasn't worth fixing and they were honest about it. An honest tradesman is worth more than saving a penny. I highly recommend them.

Edit Tamas

18:27 28 Mar 20

Very satisfied with service. Great communication and friendly service. They are very quick to respond and do a thorough job. Well recommended!

Len Rosenberg

16:26 27 Feb 20

Excellent service. Kept me informed regularly and while waiting for parts I was supplied a loan washing machine. Friendly and competent staff and kept to appointments. No hesitation in recommending.

Carol Neilson

12:29 27 Feb 20

Great family run business punctuality and fast friendly service I will be using them in future thanks Mark Ella Colin and Meghan amazing service

Ashveer Gopee

15:04 30 Dec 19

I will definitely recommend this service provider for their punctuality and making it possible at such short notice to have our appliance sorted. Polite, friendly and know their craft.

BIANCA RUNGASAMY

10:00 03 Dec 19

Mark and his team are extremely efficient, informative and highly skilled. Was thoroughly pleased by their service delivery and customer care! Definitely will be using them as a service provider from now on.

Liz Botha

10:02 08 Nov 19

Wow, I am totally amazed by Mark and his team from Appliance Repair King. I made contact this morning at 08:42, its now 11:55 same day and we busy doing washing already. My machine unfortunately was not repairable due to many factors, however I was Blessed with a replacement machine for a Real Great Price, its already installed and my Dad is busy doing some washing already. I have been so Blessed Today, Thank you so much Mark, you have made a great impression with your friendly service and willingness to help. God Bless you and your Team as I have been Blessed today xXx

Amanda Clark

08:29 26 Oct 19

Seriously efficient. They managed to help me on a Saturday (I messaged on the Friday) and fixed my machine on site, no delays and waiting. I have used other companies for repairs but this was by far my best experience. Would 100% recommend them.

Glenda Ferguson

10:37 02 Oct 19

Just had the team from Appliance Repair King to repair our washing machine that stopped mid cycle. Brilliant efficient and prompt hands on service from Marks family business. Highly recommended. Thanks so much for awesome service

Daryl Kotze

06:07 30 Sep 19

Very professional service, highly recommend using this family run business.

Alvin pillay

11:45 15 Sep 19

Thank you Mark for the prompt service. Two washing machines faults diagnosed and repaired and delivered as promised. Excellent service keep up the good work. Highly recommended. Regards Alvin

Emma Davis

14:59 17 Jul 19

Fantastic service from Mark & his team. I really appreciated the super quick turnaround time and the friendly service from Megan & Colin :) Highly recommended!

Kreandrie Naidoo

20:34 09 Jul 19

I received Professional, efficient and friendly service from Mark, Collin and Megan- for my Bosch washing machine. they had my washing machine repaired and brought back within a day. Collin had also given me tips on how to ensure my machine runs better for longer to prevent the current problem that I had. Highly recommended thank you guys

Martha Waldhausen

14:11 11 Jun 19

A very professional service received. Super fast turn around time. Very friendly and efficient service. Would definetly recommend their services.

Samantha Vorster

09:32 09 Jun 19

Great service from Colin and Megan. Super fast turn around time. Appointment time agreed on was honoured. Had our washing machine fixed in a snap. Best part is the service with a smile. A rare find these days. Keep up the good work team.

Raj Murugan

08:22 01 Jun 19

Highly recommended! They fixed my washing machine in good time and their service is top notch! Keep up the good work guys.

Tracy Leah

12:06 18 May 19

Fantastic experience. Very friendly and able to assist at short notice. Kept me up to date at all times on the progress and repairs done quickly. Well priced - would definitely recommend!

Heila Van Beek

10:34 07 May 19

I have had THE BEST service ever dealing with Mark and Colin at Appliance repair King. Unfortunately my old washing machine is so damaged that it is too costly to repair for me but they lent me a machine to use until I can replace my machine with a new one! They also came out as an emergency call after 8PM which is well after business hours to deliver the spare machine and to collect mine to quote on. Don't go anywhere else - only use Appliance Repair King!! Speak to Mark - these people are reliable and HONEST. Last of the breed!

Mergan Chetty

08:07 22 Apr 19

Dealt with Mark and Colin. They service my SMEG gas stove. I was very impressed with their workmanship and constant feedback. I will definitely recommend then.

Lorraine Hawkins

09:20 20 Apr 19

Wow, what a great experience having my stove repaired by you.I was kept informed at all times & my questions were answered immediately. Mark & Colin, this type of experience is not very common in this country anymore, especially since we had Defy look at the stove first & that was such a nightmare ... You guys rock & I highly recommend you.😁

Darishan Padayachee

20:17 16 Mar 19

Exceptional services received from Colin. Picked up my tumble dryer at 8am. Repaired and returned to me at 4pm on a Saturday. Machine working Bette Ethan ever. Saved me the cost of replacing the appliance. Friendly and efficient service. I would highly recommend them. Thank you Colin.

Tessa Van Aswegen

14:22 01 Mar 19

I was blown away by their service. I had a freezer that was not cooling. The gentlemen Colin assessed the situation and was able to do the repairs quickly and efficiently and I was up and running in no time. I will definitely use them again if I have any other appliance problems. Thanks so much Colin and Megan.

Farhana Sheik

07:57 21 Feb 19

Thank you to Mark and Colin for the excellent quick response. Machine was taken away and a quote was given before repairs on acceptance it was done the next day. Call out fee was suitable which was taken off the bill👍 Thank you again and will definitely use your services again for future repairs☺

Andrew Jones

07:07 29 Nov 18

Mark has fixed a few things for me as i am the GM of a hotel . 5 TV`s my own washing machine at home and now 2 very large industrial washing machines from the Hotel. I called and in 1 day it was fixed.....Very professional and the only guys to call if you want the job done right first time. don't waste your money on chancers.

Riyadh Yacoob

08:26 23 Nov 18

Excellent service. Quick response.

Johny Powel

07:53 21 Nov 18

Excellent Service , highly recommend this company thanks guys

JB Miles

21:33 17 Nov 18

Rare to find such honesty integrity and professionalism from any business these days ,Great job Appliance Repair king my machine is working 100% after dealing with other companies that just did not pitch and one that took a call out and did not return, I would recommend using Appliance repair king this company will go out of there way to assist you

Megan Miceala

10:14 09 Oct 18

Excellent fast service! Very professional i highly recommend this company!!! 👍🌟

Jeff Robinson

09:04 06 Aug 18

Phoned in the morning. Stove collected in the afternoon.They called the next morning re problem with the make of the stove and availability of replace parts. Solution suggested and effected with stove reinstalled less than 24 hours after initial call, AND at a reasonable price. Who can but recommend these guys in the highest. Ngiyajabula kakhulu!!!!

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